Terms of Service

1. Acceptance of Terms

By accessing or using the KANHA SUTRA website (the "Site") or any services offered through the Site, you ("User" or "you") agree to be legally bound by these Terms of Service ("Terms"), our Privacy Policy, and all other policies referenced herein. These Terms form a binding legal agreement between you and K-Life Enterprise, Inc., a California corporation ("Company," "we," "our," or "us"), operating the KANHA SUTRA brand.

If you do not agree to these Terms, you must immediately cease using the Site and all associated services. Your continued use of the Site following any modifications to these Terms constitutes your acceptance of those modifications.

These Terms should be read in conjunction with our Privacy Policy, CCPA/CPRA Notice, Consumer Health Data Privacy Policy, Digital Accessibility Statement, and any additional terms applicable to specific features or promotions.

SECTION 13 CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER THAT AFFECT HOW DISPUTES BETWEEN YOU AND US ARE RESOLVED. PLEASE READ IT CAREFULLY. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS.

2. Eligibility and Age Requirement

You must be at least 18 years of age to access, browse, or use this Site or to purchase any products. Our products are not intended for use by anyone under 18 years of age.

By using this Site, you represent and warrant that:

• You are at least 18 years of age
• You are accessing the Site for personal, non-commercial use only
• You have the legal capacity to enter into a binding agreement
• The information you provide to us is accurate, current, and complete

We reserve the right to require age confirmation at any time and to deny access or cancel orders if confirmation cannot be completed or if we suspect misrepresentation of age. Use of the Site by individuals under 18 is strictly prohibited.

3. Product Category, Shipping Territory, and Legal Disclaimer

KANHA SUTRA Sunshine Bliss Love Gummies are herbal dietary supplements as defined under the Federal Food, Drug, and Cosmetic Act, as amended by the Dietary Supplement Health and Education Act of 1994. They are not drugs, are not cannabis products, and contain no THC.

We ship only to addresses within the United States. We do not ship to Louisiana. Louisiana law restricts preparations intended for human consumption that contain the botanical genus to which kanna belongs, and we therefore exclude that state from our shipping territory.

You acknowledge and agree that:

• Our products are intended for adults 18 years of age and older
• You are solely responsible for complying with all applicable laws in your jurisdiction
• We do not ship our products outside the United States
• Purchasing our products for resale without our written authorization is prohibited
• Product availability may vary and is subject to change without notice

Nothing on this Site constitutes legal advice regarding the lawfulness of any ingredient in your jurisdiction. We may cancel any order and issue a full refund if we determine that we cannot lawfully ship to your address.

4. Product Information and Accuracy

All product descriptions, images, prices, and specifications provided on this Site are for informational purposes only. While we make reasonable efforts to ensure accuracy, we do not warrant that product descriptions, pricing, or other content on the Site is complete, accurate, reliable, or error-free.

Products may vary from images shown due to natural variation in botanical ingredients, regulatory changes in packaging requirements, and product updates. Always read the label on the product you receive before using it, as formulations and labeling may change. If the information on the product label differs from the information on this Site, the product label controls.

Nothing on this Site constitutes a warranty regarding any product's effects, benefits, or suitability for any particular use. See our Product Safety and Supplement Disclaimers section for additional limitations.

5. Orders, Payments, and Pricing

All orders are subject to acceptance by us and to product availability. Your order constitutes an offer to purchase, and a binding contract is formed when we send you a shipping confirmation. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear to be for resale, involve suspected fraud, or are placed for shipment to a state we do not serve.

Payment

All payment information you provide must be accurate, current, and complete. You represent that you are authorized to use the payment method provided. Payment is due at the time of order placement. We accept the payment methods displayed at checkout. We do not store full credit card or payment card numbers.

Pricing

Prices displayed on the Site are in U.S. dollars and are subject to change without notice. The total price you will pay, including shipping and all applicable taxes, is disclosed to you before you submit payment and before we collect your billing information. If a product is listed at an incorrect price, we may cancel the order and issue a full refund rather than fulfill it.

Promotional Offers

Promotional codes and offers are subject to their own terms, cannot be combined unless expressly stated, have no cash value, and may be withdrawn at any time.

Order Cancellation

We reserve the right to cancel or modify your order prior to fulfillment if a product becomes unavailable, if a pricing error is identified, or for any other reason at our discretion. You will be notified promptly and any charges will be refunded.

6. Subscription Orders and Automatic Renewal

PLEASE READ THIS SECTION CAREFULLY. IT DESCRIBES A RECURRING CHARGE TO YOUR PAYMENT METHOD THAT CONTINUES UNTIL YOU CANCEL.

What You Are Agreeing To

If you choose to enroll in a subscription, you are agreeing to a plan that renews automatically and charges your payment method on a recurring basis until you cancel. Before you enroll, we disclose to you, in a location adjacent to the enrollment option and before we collect your billing information: that the plan renews automatically, how often it ships, the exact recurring charge including shipping and applicable tax, the calendar date on which any promotional price ends, and how to cancel.

You must affirmatively agree to these automatic renewal terms, separately from your acceptance of these Terms, before we charge you. Subscription enrollment is never pre-selected for you.

Your Subscription

You select your delivery frequency at enrollment from the options offered at checkout. Your first charge occurs at the time of enrollment unless a promotional period applies, in which case your first full charge occurs at the end of that period. Your subscription renews automatically at the interval you selected until you cancel.

Confirmation

After you enroll, we will send you a confirmation you can retain, restating the subscription terms, the cancellation policy, cancellation instructions, and a direct cancellation link.

Reminder Notices

We send reminder notices as required by law and as a matter of practice, including before a promotional price converts to the full price, before any price change takes effect, and at least once each year for as long as your subscription remains active. If we increase the price of your subscription, we will notify you at least 7 days in advance. If you are a New York resident, we will obtain your affirmative consent to the new price, or you may cancel and receive a prorated refund within 14 days of the first increased charge.

How to Cancel

You may cancel at any time, online, in a single step, from the subscription section of your account. Cancellation takes effect for your next scheduled shipment provided you cancel at least 2 business days before that shipment processes. You may also cancel by emailing info@kanhasutra.com or calling (866) 988-7405 during business hours.

We honor your first cancellation request. We will not require you to call, chat, or complete additional steps to cancel a subscription you started online. If we present an offer to keep your subscription, a clear and equally prominent option to complete your cancellation will always be displayed at the same time and in the same place.

Skipping and Changing

You may skip a shipment, change your delivery frequency, change products, or update your shipping and payment information at any time from your account before your next shipment processes.

Consent Records

We retain verification of your affirmative consent to the automatic renewal terms for three years, or for one year after your subscription terminates, whichever is longer.

7. Shipping, Delivery, and Fulfillment

We ship to addresses within the United States, excluding Louisiana. Estimated delivery times are estimates and are not guaranteed.

We will ship your order within the time stated at checkout, or if no time is stated, within 30 days of receiving your order. If we are unable to do so, we will notify you and offer you the choice of a revised shipping date or a full refund.

Risk of loss passes to you upon delivery of the products to the carrier. If your shipment is lost or arrives damaged, contact us at info@kanhasutra.com and we will arrange a replacement or refund.

Our products are best stored in a cool, dry place away from direct sunlight. In warm weather, gummies may soften in transit. We recommend refrigerating your order upon arrival during summer months. If product arrives in an unusable condition, we will replace it.

We are not responsible for delays or non-delivery caused by circumstances beyond our reasonable control, including acts of government, carrier disruption, natural disasters, or regulatory restrictions.

8. Returns, Refunds, and Satisfaction Guarantee

30-Day Satisfaction Guarantee

If you are not satisfied with your first order, contact us within 30 days of delivery and we will refund the purchase price of the product. Original shipping charges are not refunded. You do not need to return the product. This guarantee is limited to one refund per household and applies to first orders only. Refunds are issued to the original payment method within 10 business days of approval.

Damaged, Defective, or Incorrect Orders

If you receive a product that is damaged, defective, or that does not match your order, contact us within 14 days of delivery at info@kanhasutra.com or (866) 988-7405. We will replace the item or refund you, at your option.

Other Returns

Because our products are consumable, we cannot accept returns of opened product except as described above.

9. User Accounts and Account Security

You may be required to create an account to access certain features or to make purchases. When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activity that occurs under your account.

You agree to notify us immediately at info@kanhasutra.com if you suspect unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials. We reserve the right to terminate accounts, restrict access, or remove content at our discretion, with or without notice, for violations of these Terms or applicable law.

10. Reviews and User-Submitted Content

License to Us

If you submit a review, rating, photograph, video, comment, or other content ("Your Content"), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, and display it in connection with our business, in any media. You waive any moral rights to the extent permitted by law.

Your Representations

You represent that Your Content is your own original work, that it reflects your honest opinion based on your actual experience with the product, that you have the rights to submit it, and that it does not infringe any third-party rights or violate any law.

Our Review Policy

We want our reviews to be useful and honest. Accordingly:

• We publish reviews regardless of whether they are positive or negative. We do not remove or suppress a review because it is critical of our products.
• We do not offer compensation, discounts, or free product in exchange for a positive review or for a review expressing any particular opinion. Where we offer an incentive for a review, we offer it for the review itself and not for its content, and the reviewer must disclose the incentive.
• If a review is written by an employee, officer, or an immediate family member of either, that relationship will be clearly and conspicuously disclosed.
• We label a review "verified" only where we can match it to an order in our records.

We may remove a review only under a published, consistently applied policy, and only where the review contains another person's personal information, is defamatory, is harassing, abusive, obscene, or sexually explicit, is discriminatory, contains trade secrets, is unrelated to our products, or where we reasonably believe it is fake or clearly false. We apply these criteria identically regardless of whether a review is positive or negative, and we maintain a record of every removal and the reason for it.

Prohibited Content

Do not submit content that is unlawful, threatening, harassing, defamatory, obscene, discriminatory, infringing, or misleading; that claims our products treat, cure, or prevent any disease; that contains another person's personal information; or that contains malicious code. We are not obligated to monitor Your Content and are not responsible for content submitted by others.

11. Prohibited Uses

By using this Site, you agree that you will not:

• Use the Site for any unlawful purpose or in violation of any applicable federal, state, or local law
• Purchase or attempt to purchase products for resale without our written authorization
• Misrepresent your age or identity for purposes of accessing the Site or making a purchase
• Circumvent our age confirmation or geographic shipping restrictions
• Attempt to gain unauthorized access to any portion of the Site or any connected systems or networks
• Use automated tools, bots, scrapers, or scripts to access, collect data from, or interact with the Site
• Upload, transmit, or distribute any malicious code, viruses, or harmful software
• Interfere with or disrupt the operation of the Site or servers connected to the Site
• Post or transmit any false, misleading, defamatory, or illegal content
• Harass, threaten, or abuse other users or our employees or agents
• Violate the rights of any third party, including intellectual property rights, privacy rights, or rights of publicity

We reserve the right to investigate suspected violations and to cooperate fully with law enforcement authorities in connection with any illegal activity conducted through or in connection with the Site.

12. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, user interface elements, software, and compilations thereof (collectively, "Content"), is the property of K-Life Enterprise, Inc. or its licensors and is protected by U.S. and international copyright, trademark, trade dress, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Content solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, scrape, or sell any Content without our prior written permission.

The KANHA SUTRA name and logo, the Sunshine Bliss name, and all related marks and trade dress are trademarks of K-Life Enterprise, Inc. or its licensors. Use of these marks without our express written permission is strictly prohibited.

If you believe that any content on the Site infringes your copyright, please notify our designated agent at info@kanhasutra.com with the subject line "DMCA Takedown Request," and include a description of the allegedly infringing material, its location on our Site, your contact information, and a statement of good faith belief and authority to act on behalf of the copyright owner.

13. Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Resolution

Before initiating any formal dispute resolution process, the complaining party must send a written notice describing the claim and the relief sought. If you are the claimant, send that notice to info@kanhasutra.com and to K-Life Enterprise, Inc., 5062 Lankershim Blvd #137, North Hollywood, CA 91601, Attention: Legal Department. If we are the claimant, we will send it to the email address on your account. The parties will attempt in good faith to resolve the matter within 30 days of receipt. Completion of this process is a condition precedent to arbitration.

Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the breach thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures, before a single arbitrator. The arbitration shall take place in Los Angeles County, California, unless you and we agree otherwise, and may be conducted by telephone, by video, or on the written record at your election. The Federal Arbitration Act governs this section.

Class Action Waiver

YOU AND K-LIFE ENTERPRISE, INC. EACH AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR COURT, SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If this waiver is found unenforceable as to a particular claim, that claim must proceed in court and is severed from arbitration.

Your Right to Opt Out

You may opt out of this arbitration agreement by sending written notice within 30 days of first accepting these Terms to info@kanhasutra.com or to K-Life Enterprise, Inc., 5062 Lankershim Blvd #137, North Hollywood, CA 91601, Attention: Legal Department, stating your name, the email address on your account, and that you opt out of arbitration. Opting out does not affect any other part of these Terms and will not affect your account or your ability to purchase from us.

Exceptions

This section does not apply to: claims brought in small claims court that qualify for that forum; claims for injunctive relief to protect intellectual property; claims that cannot be arbitrated under applicable law; or claims for public injunctive relief, which, where available and non-waivable under applicable law, may be sought in court after individual claims are arbitrated.

Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. For any dispute not subject to arbitration, you consent to exclusive personal jurisdiction in the state or federal courts located in Los Angeles County, California. Nothing in this section deprives you of the protection of any mandatory consumer protection law of the state in which you reside.

14. Product Safety and Supplement Disclaimers

FDA Disclaimer

These statements have not been evaluated by the U.S. Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

No content on this Site constitutes medical advice, and no information on this Site creates a provider-patient relationship. Consult a qualified healthcare professional before using our products, especially if you have a medical condition, take any medication, or are pregnant or nursing.

Important Safety Warning

Do not use if you are taking antidepressants (SSRIs, SNRIs, MAOIs) or other serotonergic medications.

Kanna's constituents are documented serotonin reuptake inhibitors, and combining them with serotonergic medications may cause serious adverse effects.

Additional Warnings

• Not for use by persons under 18 years of age
• Not for use if pregnant or nursing
• Keep out of reach of children and pets
• Do not drive or operate machinery until you know how this product affects you
• Do not exceed the recommended serving stated on the product label
• Discontinue use and consult a physician if you experience any adverse reaction
• Consult a healthcare professional before use if you have a medical condition or take any medication

Individual Results

Product descriptions, reviews, and testimonials reflect individual experiences. Results vary from person to person and are not guaranteed. Onset and duration of any effect may vary based on individual factors including body weight, metabolism, and whether the product is taken with food.

Reporting a Serious Adverse Event

If you experience a serious adverse event, stop using the product, seek medical attention, and contact us immediately at (866) 988-7405 or info@kanhasutra.com. We are required to report serious adverse events to the U.S. Food and Drug Administration and to maintain records of those reports.

General Safety

• For adult use only. Keep out of reach of children and animals.
• Store in a cool, dry place away from direct sunlight.
• Products are not for resale. For personal use only unless you hold our written authorization.

15. Wholesale and Retail Partner Inquiries

Wholesale inquiries submitted through the Site are inquiries only. No wholesale relationship, pricing, territory, or supply commitment exists unless and until we sign a separate written agreement with you.

Any retail prices we publish or communicate are suggested only. You are free to determine your own resale prices, and we do not condition supply, discounts, promotional support, or any other benefit on the prices you charge.

16. Advertising and Promotional Offers

All promotional offers, discounts, and marketing materials are subject to applicable law and are void where prohibited. Promotional terms are subject to change without notice and may be subject to additional eligibility requirements.

17. Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any Content on the Site, or that any product will produce any particular result.

Nothing in this section limits any warranty or remedy that cannot be limited under applicable law, or affects your rights under the satisfaction guarantee described in Section 8. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL K-LIFE ENTERPRISE, INC., ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, PRODUCTS, OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCTS OR SERVICES SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100), OR (B) THE TOTAL AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

We are not liable for any failure or delay in performance resulting from a regulatory action, government mandate, act of God, natural disaster, pandemic, supply chain disruption, or other event beyond our reasonable control. In such events, we will provide prompt notice and will resume performance as soon as reasonably practicable.

19. Indemnification

You agree to defend, indemnify, and hold harmless K-Life Enterprise, Inc. and its affiliates, directors, officers, employees, agents, licensors, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of or access to the Site
• Your violation of these Terms
• Your violation of any applicable law
• Your infringement of any third-party right, including intellectual property, privacy, or publicity rights
• Any content you submit to the Site
• Any false or misleading information you provide to us

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate with us in asserting available defenses.

20. Modifications to Terms

We reserve the right to modify or replace these Terms at any time in our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this document and will provide at least 30 days notice to registered users via email or a prominent notice on the Site. Changes apply prospectively only. Your continued use of the Site following the effective date of revised Terms constitutes your acceptance of those changes. Changes to Section 13 do not apply to disputes of which we had notice before the change.

21. Miscellaneous

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of K-Life Enterprise, Inc..

Entire Agreement

These Terms, together with our Privacy Policy, CCPA/CPRA Notice, Consumer Health Data Privacy Policy, Digital Accessibility Statement, and any other policies incorporated by reference, constitute the entire agreement between you and us regarding the Site and supersede all prior or contemporaneous agreements, communications, and proposals.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms freely in connection with a merger, acquisition, or sale of all or substantially all of our assets.

No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

Survival

Sections 10, 12, 14, and 17 through 21 survive termination of these Terms.

California Consumer Notice

Under California Civil Code Section 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

22. Contact Information

For questions about these Terms of Service:

Email: info@kanhasutra.com

Phone: (866) 988-7405

Website: https://kanhasutra.com/

Mail: K-Life Enterprise, Inc., 5062 Lankershim Blvd #137, North Hollywood, CA 91601

Legal Notices: info@kanhasutra.com

For legal notices, please send written correspondence to the address above, Attention: Legal Department.